WATER DAMAGE RESTORATION &  FLOOD DAMAGE CLEANUP

WE REMOVE THE WATER AND THE WORRY.

Count on ServiceMaster of Charleston for expert guidance, water damage restoration and the experience to fix your water or flood damage fast.
  • Water Damage Restoration
  • Water Extraction
  • Structural Drying
  • Floor Drying
  • Structural Dehumidification
  • Mold & Sewage Remediation
  • Odor & Stain Removal

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COMMERCIAL WATER
DAMAGE RESTORATION

  • APPLIANCE RUPTURES & LEAKS
  • BURST & LEAKING PIPES
  • ROOF LEAKS & FAILURES
  • RISING WATERS
  • CONTENT & DOCUMENT DRYING
  • DRYING & DEHUMIDIFICATION
WATER DAMAGE RESTORATION in charleston sc
WATER DAMAGE RESTORATION in charleston sc

RESIDENTIAL WATER DAMAGE RESTORATION

  • APPLIANCE RUPTURES & LEAKS
  • BURST & LEAKING PIPES
  • ROOF LEAKS & FAILURES
  • FLOODED BASEMENT RISING WATERS
  • CARPET & UPHOLSTERED FURNITURE
  • DRYING & DEHUMIDIFICATION

OUR 5 STEP DRYING AND WATER DAMAGE RESTORATION PROCESS

1.

INSPECT AND ASSESS

Using state-of-the-art instruments, our certified technicians will inspect your home for damage, identify the source, and outline the work required.

2.

WATER MITIGATION

Whether it’s caused by a sudden flood, a burst pipe, or plumbing issue, water damage escalates quickly if not addressed immediately.  One of the biggest problems with water disasters is the effect on carpets and floors.

3.

DEHUMIDIFICATION

We use dehumidifiers to extract the moisture from the air and expedite the drying process.

4.

EVAPORATION

Using equipment such as air movers, we help the water to evaporate more quickly.

5.

MONITORING

Our technicians take atmospheric and moisture content readings that indicate if the area is drying, at what rate and what adjustment, if any, need to be made to expedite the trying process and avoid excessive uncontrolled humidity levels.

Disaster Restoration Water Flood Damage Cleanup
water removal company
flood damage cleanup

WATER DAMAGE RESTORATION | CARPET & FLOOR DRYING

One of the biggest problems with water damage disasters is its effect on carpets and floors. ServiceMaster of Charleston understands these issues and provides fast, on-site carpet and wood floor drying.

Here’s what your ServiceMaster of Charleston professional considers when drying carpet:

Age and condition of carpet

If a carpet is so old that it is a better value to replace than attempt restoration, we’ll let you know what makes the best financial sense. ServiceMaster of Charleston uses industry resources to help determine the exact value of carpet.

Length of time carpet was exposed to water

Most carpets can withstand water for up to three days, but immediate response to your loss is critical. In most cases ServiceMaster of Charleston can be at your site within two to four hours.

Type of water

Types of water affect the restoration process.
Clean water: Water from a clean source with no debris.
Grey water: Water that is not necessarily clean but is not hazardous (washing machine and dishwasher overflow, for example).
Black water: Sewage backup or runoff water. These losses are hazardous and should be handled with caution.

Water temperature

The temperature of the water is important to consider. For example, a hot water heater with very warm water will affect the glue used to hold carpet fibers together.

Here’s what we consider when drying wood floors:

  • Wood floors are very sensitive, so proper drying is critical.
  • Wood naturally holds water–up to 10% depending on the type of floor.
  • Wood can absorb another 5% to 10% without showing any noticeable effects. Within a few days, however, floors that cannot hold the water any longer will expand, causing cupping or crowning. Both are very difficult to restore.
  • Emergency response is critical for any damage to wood floors.

Residential Water Damage Restoration In Charleston

When you need water disaster restoration in Charleston, the first call you should make is to ServiceMaster of Charleston. Our team of dedicated restoration specialists are dedicated to making homeowners feel confident and hopeful during some of the most trying times of home-ownership.

What is Water Damage Restoration Service?

Water damage restoration is the process of reducing or preventing the amount of water damage that happens after a flood or due to a leaking roof, or as a result of any number of water-related problems. By taking fast action, you can prevent additional damage and cost, with our help.
Whether your water damage is caused by a natural disaster, burst pipes, or a terrible roof leak, our water disaster restoration in Charleston team is on call 24/7 to be able to help you navigate difficult events anytime they occur.

  • Water Damage Restoration
  • Water Extraction
  • Structural Drying
  • Floor Drying
  • Structural Dehumidification
  • Mold Remediation
  • Sewage and Hazardous Waste Cleanup
  • Odor and Stain Removal
  • Carpet Drying and Cleaning
  • Water Damage from Firefighting cleanup
  • Content and Document Drying
WATER DAMAGE RESTORATION in charleston sc

Common Reasons to Need Water Disaster Restoration in Charleston

The last thing you are thinking about when you enter homeownership is the need for disaster mitigation in the future. Unfortunately, homeowners in South Carolina need to have ServiceMaster of Charleston on speed dial, especially during storm and hurricane season.

However, natural disasters aren’t the only thing that can cause water damage.

  • Appliance Failures, Ruptures, and Leaks
  • Burst or Leaking Pipes
  • Rising Ground Water
  • Sewage Backup
  • Sump Pump Failure
  • Accidental Overflow in Bathtub or Sink
  • Moisture Behind Walls Due to Improper Ventilation
  • Foundation Cracks
  • Water and bacteria-growth damages can begin within hours. Call for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached.
  • Do not attempt to start removing wall-to-wall carpet without a professional.
  • Lift draperies from the floor, loop through a coat hanger and hang them on a drapery rod.
  • Wipe furniture prop up wet cushions to dry and place aluminum foil under furniture legs.
  • Move photos, paintings and art objects to a safe, dry location.
  • Pack books tightly on shelves until a restoration pro can begin specialized drying.
  • Open drawers, closets and cabinets to enhance drying.
  • Never enter a room with standing water until electricity has been turned off!
  • Never use a regular household vacuum to remove water.
  • Never lift tacked-down carpet without professional help.
  • Never use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.
  • Do not remove books from shelves.

When you call ServiceMaster to handle your water damage restoration in Charleston, you are guaranteed to receive a rapid response from experts in disaster mitigation. You’ll receive the best customer service coupled with decades of company experience with every service call.

Water Cleanup North Charleston

What You Need to Know About Water Cleanup

There are a few things a homeowner needs to be aware of before our water cleanup company in North Charleston arrives on the scene.

Before you enter a room where there is water damage, you should go to the breaker box and turn off power to that room, or the entire house if water damage is widespread. Water is a conduit for electricity and when power is not turned off to the room, electrocution is a risk. This is why ServiceMaster of Charleston also wears personal protective equipment that helps to mitigate risk of electrocution.

Some water damage requires professional cleanup because it is hazardous waste such as sewage back up or hurricane flood waters. This is another area where our expert team at ServiceMaster is ready to jump into action to protect homeowners as well as their property.

Water damage cleanup is an incredibly involved process that can involve many steps. Some of the steps may change depending on the unique situation of each site; however, homeowners will often see these five steps being completed by our water cleanup company in North Charleston.

  • INSPECT AND ASSESS– Using state-of-the-art instruments, our certified technicians will inspect your home for damage, identify the source, and outline the work required.
  • WATER MITIGATION– Whether it is caused by a sudden flood, a burst pipe, or plumbing issue, water damage escalates quickly if not addressed at once. One of the biggest problems with water disasters is the effect on carpets and floors.
  • DEHUMIDIFICATION– We use dehumidifiers to extract the moisture from the air and expedite the drying process.
  • EVAPORATION– Using equipment such as air movers, we help the water to evaporate more quickly.
  • MONITORING– Our technicians take atmospheric and moisture content readings that indicate if the area is drying, at what rate and what adjustment, if any, need to be made to hasten the trying process and avoid excessive uncontrolled humidity levels.

Water Cleanup Company in North Charleston

When you live in a coastal community, you live with a certain understanding that flooding and storm damage could often lead to the need for a water cleanup company in North Charleston. There are many reasons you might need water cleanup other than flooding or natural disasters, however.

  • Appliance malfunction
  • Sump pump failure
  • Burst or leaking pipes
  • Roof leaks
  • Ground water rising
  • Cracked foundations

Services Offered: Water Cleanup Company in North Charleston

Water cleanup has many steps and services involved for total and complete remediation. ServiceMaster of Charleston performs these water damage services:

  • Water Damage Restoration
  • Water Extraction
  • Structural Drying
  • Floor Drying
  • Structural Dehumidification
  • Mold & Sewage Remediation
  • Odor & Stain Removal
  • Document Drying
  • Carpet Drying
  • Water Damage From Firefighting

When you need a water cleanup company in North Charleston, you can rely on ServiceMaster to deploy an expert team any time, any day of the week.

FREQUENTLY ASKED QUESTIONS

Drying time is determined by a combination of factors, including the location, duration and source of water, the types of building materials, the weather conditions and how quickly emergency services begin.

Proper testing with our specialized equipment is the correct way to determine if things are completely dry.  Touch along may be a false indicator.
 

Not necessarily.  We will adjust the temperature to its optimum setting for the proper drying conditions.  Please do not change the setting or shut off the HVAC system; doing so may prolong the drying process.

The extent of damage and the construction of the furniture will determine if your furniture can be resorted.  Your furniture must be dried before damage can be adequately assessed.  Non salvageable furniture will be documented for you, and if any items need to be discarded, a customer relies form will need to be signed.

If you file an insurance claim, you may receive guidance from you insurance representative.  However, this is a decision you must reach on your own.  Here are several things to consider.  Safety is paramount.  Our equipment is as childproof as possible but does require supervision to make sure no children play with it.   Air movers and dehumidifiers will create noise.

Not usually.  If items need to be mounted out, we will let you know in advance.

Opening your windows to assist the drying process is not always recommended.  Outside weather conditions may vary, so the technician will determine when and if the outside air is appropriate.

Nonporous flooring can trap water and prevent it from drying properly.

Rugs are taken to our warehouse for special care.  They need to be dried out carefully to minimize bleeding of colors and discoloration.  Your rugs will be dried, cleaned and returned. 
 

Ultimately you, the property owners, are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you.

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